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2010-01-24T03:53:00.001-08:00

MBIZM MANAGEMENT TRAINING AND CONSULTING

“Tailored To Your Training Needs”

Our Mission:

"To help our customers design strategies, approaches and breakthrough processes through the execution of Lean, Six Sigma and Quality Methodology, and thus turn the customer's organization into a leader in its field"

Our Vision:

"To be known as an innovative and creative centre for delivering effective Business Process Improvement training courses and consultancy services."

Meridian Biz Management (MBIZM) offers a range of Six Sigma, Lean, Quality and Soft Skills, Training and Consultancy Programmes. MBIZM was founded to improve the competitive position of its customers by promoting the implementation of Business Process Improvement Methodologies such as Six Sigma and Lean whilst equipping the participants with a range of quality management tools and soft skills. MBIZM is a young and dynamic company where the company was founded by individuals that were actively involved in a wide range of projects in organizations from the industrial, service and public sectors.

MBIZM provides expertise in practical tools, techniques and methodologies for attaining and maintaining competitive position and quality leadership. We know how to provide tailored solutions to meet specific customer needs while delivering world-class services in areas of Lean Six Sigma. Our trainers have decades of experience in delivering these courses in various industries in Malaysia and Overseas. Courses are delivered by certified consultants who have spent years in industry, solving real-life problems in organizations. Our courses are designed to be dynamic that are combined with theory, lectures, case studies, exercises, games and workshops.

Brochures

2010-01-24T01:03:00.000-08:00

Please click from the following list to download or see more information:

MBizM Lean Six Sigma Statistical Analysis Tools in Six Sigma (SATSS)

2010-01-24T00:34:00.000-08:00

Duration: 3 days

INTRODUCTION:

This programme is designed by Six Sigma Practitioners that found the most useful Statistical Tools to be used for Process Improvement Projects.

This programme draws examples from all sectors of business ranging from transactional to manufacturing case studies.

This programme is aimed at participants that are working on improvement projects to analyse data using the most useful statistical tools, which are quantitative and intense, necessary for those determined to minimize corporate waste and maximize operational efficiency.

This programme would help participants in describing data both graphically and numerically, whilst focusing on concepts, applications and interpretations of the tools used during the DMAIC stages.

COURSE CONTENT / CURRICULUM

DAY 1: CONTINUOUS DATA TOOLS
Type 1 & Type 2 error

Degree of Freedom
Power and Sample Size
1 Sample t-Test
2 Sample t-Test
Paired t-Test
One way ANOVA
Two way ANOVA
Test of Equal Variance (TOEV) Tables

DAY 2: CONTINUOUS DATA TOOLS

Correlation Analysis
Simple Linear Regression
Multiple Regression
Best Subset Regression
General Liner Model (GLM)
Binary Logistics Regression
Ordinal Logistics Regression
Nominal Logistics Regression

DAY 3: ATTRIBUTE DATA TOOLS & NONPARAMETRIC TESTS

1 Proportion Test
2 Proportion Test
Chi-Square Test
1 Sample-Wilcoxon Test
Mann-Whitney Test
Kruskal-Wallis Test

Additional Curriculum: (Over 3 Days)

1. Hypothesis Testing
2. Sigma Value / Z-Bench
3. Graphical Tools for Statistics

Pareto Charts
Box Plots
Run Charts
Dot Plots
Scatter Plots
Matrix Plots
Histograms
Time Series Plots

~ Download This Brochures (PDF) ~

MBizM Operational Cost Reduction PROGRAMME (OCRP)

2010-01-24T00:16:00.000-08:00

Duration: 4 days

INTRODUCTION:

Operational Cost Reduction Programme (OCRP) has been designed by our trainers with years of experience to deliver effective tools to participants in order to realize gains in a short period of time.

This Programme has been designed on the basis and by utilising Six Sigma techniques for cost reductions.

Market conditions are forcing companies to generate fresh ideas and new ways of looking at their operations. Innovative solutions to maintain profit margins either by improving revenue or reducing costs are essential in today’s market conditions.

OCRP is to understand and apply tools and techniques applicable for the execution of cost reduction projects and covers how the participants can run projects and deliver quick results.

COURSE CONTENT / CURRICULUM

SESSION 1: PROJECT DEFINITION AND CHARACTERIZATION

Developing a Project Charter
Drill Down Tree & Pareto Charts
Quality Function Deployment (QFD)
Kano Model, SIPOC & Process Mapping
Financial Analysis and Cost Savings
Planning and Collecting Data for Analysis

SESSION 2: PROJECT MEASUREMENT AND BASELINING

Understanding Basic Statistics
Understanding Graphical Analysis
Calculating and Measuring Capability
Root Cause Analysis (RCA) Tools
Basic Value Stream Mapping (VSM)
Understanding 8 Wastes and Quantifying

SESSION 3: PROJECT ANALYSIS AND STRATIFICATION

Failure Modes and Effects Analysis (FMEA)
Understanding Lean Concepts
Identifying Improvement Ideas
Generating Cost Benefit Analysis (CBA)
Risk Assessment for Improvements
Implementation Plans and Procedures

SESSION 4: PROJECT IMPROVEMENTS AND CONTROLS

Designing and Executing a Pilot Plan
Developing Process Control Plans
Standard Operating Procedures (SOPs)
Statistical Process Control (SPC)
Replicating a Project
Project Ownership and Dashboards

Benefits of OCRP by MBIZM:

Affordable Cost Training Programme
Short Curriculum Delivery Time
Quick Delivery of Results
Easy to Understand and Apply
Quickly uncover waste, duplication, bureaucracy and reduce variation.
Use Key Ideas from Successful Cost Reduction Case Studies.
Developed by Six Sigma Experts.

* Participants that have signed on this course from an organization are strongly advised to take up a project with their respective organizations.

** Project Coaching and Mentoring is available. Please ask for more details.

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma BLACK BELT PROGRAMME

2010-01-24T00:04:00.000-08:00

Duration: 20 days

INTRODUCTION:

The Black Belt Course is designed to improve process performance, deliver high-impact projects and achieve significant cost savings.
The Certified Six Sigma Black Belt is a professional who can explain Six Sigma philosophies and principles, including supporting systems and tools.

Black Belts will demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities.

Black Belts will gain thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles.

Black Belts will gain knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities.

COURSE CONTENT / CURRICULUM

SESSION 1: DEFINE THE PROJECT (D) / 4 Days

Introduction & Overview of Six Sigma
Cost of Poor Quality (COPQ)
Introduction To Statistical Analysis
Drill Down Tree & Pareto Chart
Quality Functional Deployment
Project Charter Development
Teams & Stakeholder Analysis
Voice of Customers (VOC) & Kano Model
SIPOC & Basic Process Mapping
Value Stream Mapping (VSM)
Financial Analysis and Cost Savings

SESSION 2: MEASURE THE PROJECT (M) / 4 Days

Root Cause Analysis (RCA) Tools
Operational Definition
Data Collection Plan
Measurement System Analysis (MSA)
Basic Statistics and Sampling Techniques
Capability Analysis and Sigma Value
Graphical & Value Analysis
Cause & Effect Matrix and Fishbone diagram
Failure Modes and Effects Analysis (FMEA)

SESSION 3: ANALYSE THE PROJECT (A) / 4 Days

Statistical Root Cause Analysis
Hyphothesis Testing
Advanced Graphical Analysis
Regression Analysis
Lean Enterprise - Value Stream Mapping (VSM)
Process Flow Analysis

SESSION 4: IMPROVE THE PROJECT (I) / 4 Days

Generating Improvement Ideas
Evaluating & Selecting Best Solutions
Solution & Training Implementation Plan
Design of Experiment (DOE)
Develop & Execute Pilot Plan
Lean Concepts and Error Proofing / Kaizen
Cost & Benefit Analysis (ROI)

SESSION 5: CONTROL THE PROJECT (C) / 4 Days

Process Control Plan
Standard Operating Procedures (SOP)
Statistical Process Control (SPC)
Best Practice and Replication Opportunities
Process Ownership
Dashboard Development

Additional Curriculum:
Project Management & Leadership Skills

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma GREEN BELT For Healthcare

2010-01-23T23:36:00.000-08:00

Duration: 10 days

INTRODUCTION:

Lean Six Sigma Green Belt for Healthcare is designed by Six Sigma Professionals for addressing many of the challenges facing healthcare institutions.
This course is designed in which Lean Six Sigma tools & methods are blended with change management & project management.

Lean Six Sigma for Healthcare focuses on the processes, tasks and activities that define world-class healthcare service and patient care.

It enables the delivery of consistently high levels of quality and value, while banishing waste and non value-added activities.

The result is lower costs and more desirable outcomes.

COURSE CONTENT / CURRICULUM

Who Should Attend:

Hospital Executives (CFO, CEO, COO, Vice Presidents)
Department & Clinical Directors, Professional Executives.
Healthcare Staff (Nurses, Technicians, Therapists, etc.),
Service Staff (Transport Services, Administration, Nutritional Services, Cleaning Services, etc.).

COURSE STRUCTURE:

PART 1 - DEFINE:
Confirm Issues and Build Business Case (2 Days).

PART 2 - MEASURE:
Baseline and Benchmark the Current Situation (2 Days).

PART 3 - ANALYSE:
Identify Root Causes and Verify Major Factors (2 Days).

PART 4 - IMPROVE:
Identify, Select and Verify Potential Solutions (2 Days).

PART 5 - CONTROL:
Control / Monitor Sustainable Solutions (2 Days).

KEY TOPICS:

Introduction & Overview of Healthcare Six Sigma
Cost of Poor Quality (COPQ)
Drill Down Tree & Pareto Chart
Project Charter Development
Quality Function Deployment
Teams & Stakeholder Analysis
Voice of Customers (VOC) & Kano Model
SIPOC & Basic Process Mapping
Financial Analysis and Cost Savings
Root Cause Analysis (RCA) Tools
Operational Definition
Data Collection Plan
Basic Statistics and Sampling Techniques
Capability Analysis and Sigma Value
Graphical & Value Analysis
Fishbone Diagram
Failure Modes and Effects Analysis (FMEA)
Statistical Root Cause Analysis
Hyphothesis Testing
Advanced Graphical Analysis
Regression Analysis
Value Stream Mapping (VSM)
Design of Experiments
Generating Improvement Ideas
Evaluating & Selecting Best Solutions
Solution & Training Implementation Plan
Develop & Execute Pilot Plan
Lean Concepts and Error Proofing / Kaizen
Cost & Benefit Analysis (ROI)
Process Control Plan
Standard Operating Procedures (SOP)
Statistical Process Control (SPC)
Best Practice and Replication Opportunities
Process Ownership and Dashboards

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma GREEN BELT PROGRAMME

2010-01-23T23:01:00.000-08:00

Duration: 10 days

INTRODUCTION:

The Green Belt Course is designed to improve process performance, deliver medium-impact projects and achieve significant cost savings.
Six Sigma Green Belt is designed to acquire the special skills and knowledge required before leading or taking part in any continuous improvement project.

Green Belts will effectively use the Six Sigma tools throughout their organization, customers and suppliers for achieving business improvement results.

Green Belts will gain thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles.

Green Belts will gain knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities.

COURSE CONTENT / CURRICULUM

SESSION 1: DEFINE THE PROJECT (D) / 2 Days

Overview of Six Sigma - DMAIC & DMADV
Cost of Poor Quality (COPQ)
Drill Down Tree & Pareto Chart
Project Charter Development
Teams & Stakeholder Analysis
Voice of Customers (VOC) & Kano Model
SIPOC & Basic Process Mapping
Financial Analysis and Cost Savings

SESSION 2: MEASURE THE PROJECT (M) / 2 Days

Root Cause Analysis (RCA) Tools
Operational Definition
Data Collection Plan
Basic Statistics and Sampling Techniques
Capability Analysis and Sigma Value
Graphical & Value Analysis
Fishbone Diagram
Failure Modes and Effects Analysis (FMEA)

SESSION 3: ANALYSE THE PROJECT (A) / 2 Days

Statistical Root Cause Analysis
Hyphothesis Testing
Advanced Graphical Analysis
Regression Analysis
Value Stream Mapping (VSM)

SESSION 4: IMPROVE THE PROJECT (I) / 2 Days

Generating Improvement Ideas
Evaluating & Selecting Best Solutions
Solution & Training Implementation Plan
Develop & Execute Pilot Plan
Lean Concepts and Error Proofing / Kaizen
Cost & Benefit Analysis (ROI)

SESSION 5: CONTROL THE PROJECT (C) / 2 Days

Process Control Plan
Standard Operating Procedures (SOP)
Statistical Process Control (SPC)
Best Practice and Replication Opportunities
Process Ownership and Dashboards

Additional Curriculum:

Quality Function Deployment (QFD)
Design of Experiments (DOE)

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma YELLOW BELT PROGRAMME

2010-01-23T22:11:00.000-08:00

Duration: 5 days

INTRODUCTION:

The Yellow Belts will have more in-depth knowledge of Six Sigma and each of the five phases that are to be applied in practical terms.
This course is designed to provide a broad understanding of Six Sigma methodology, concepts, and language, along with a complete toolbox of basic process improvement methods.

This programme was developed to encourage the candidates to be responsible for the development of process maps to support Six Sigma projects.

The Yellow Belts will participate as core team members or subject matter experts on a project.

Yellow Belts will gain knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities.

COURSE CONTENT / CURRICULUM

SESSION 1: DAY ONE

Overview of Six Sigma - DMAIC & DMADV
Cost of Poor Quality (COPQ)
Understanding Pareto Charts
Six Sigma vs. Other Programmes
Workshop Sessions

SESSION 2: DAY TWO

Root Cause Analysis (RCA) Tools
Data Collection Techniques
Basic Statistics and Graphical Analysis
Creating Fishbone Diagrams
Workshop Sessions

SESSION 3: DAY THREE

Understanding Value Added (VA) and Non Value Added Activities (NVA)
Types of Analysis (Quantitative & Qualitative)
Overview of Statistical Analysis
Workshop Sessions

SESSION 4: DAY Four

Generating Improvement Ideas
Running Pilot and Lean Programmes
Solutions Implementation Plan
Workshop Sessions

SESSION 5: DAY Five

Understanding Statistical Process Control
Establishing Control Plans
SOP & Documentation
Workshop Sessions

YELLOW BELT WORKSHOPS (DELIVERED OVER 5 DAYS):

Developing Team Project Charter.
Teams & Stakeholder Analysis.
Voice of Customers (VOC).
SIPOC & Basic Process Mapping.
Failure Modes and Effects Analysis.
Basic Value Stream Mapping (VSM).
Data Types - Continuous & Discrete.

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma CHAMPIONS (WHITE) BELT PROGRAMME

2010-01-23T21:40:00.000-08:00

Duration: 3 days

INTRODUCTION:

This program will provide the participants with an overview of Six Sigma followed by a more in depth discussion of the Six Sigma Methodology.
The purpose of this program is to translate knowledge into action, the steps required for successful project completion, understanding of phase deliverables and the appropriate use of Lean Six Sigma tools.
The overall goal is to transfer and reinforce the knowledge necessary for achieving breakthrough results in key designs, processes, services, and transactions.
TThis program is also designed to equip Project Champions with sufficient knowledge to understand the Six Sigma Concepts and major terms used in Six Sigma Methodology.

COURSE CONTENT / CURRICULUM
SESSION 1: DAY ONE

Overview of Six Sigma - DMAIC & DMADV
Cost of Poor Quality (COPQ)
Understanding Voice of Customers (VOCs)
Selecting Critical to Quality (CTQs) from VOCs
Projects Selection and Project Charter
SIPOC and Process Mapping
Six Sigma Discussion Sessions

SESSION 2: DAY TWO

Understanding Basic Statistics
Understanding Statistical Analysis
Understanding Graphical Tools
Root Cause Analysis (RCA) Tools
Data Collection Techniques
Six Sigma Discussion Sessions

SESSION 3: DAY THREE

Failure Modes and Effects Analysis
Generating Improvement Ideas
Running Pilot and Lean Programmes
Understanding Statistical Process Control
Establishing Control Plans, SOP & Documentation
Six Sigma Discussion Sessions

SIX SIGMA DISCUSSION SESSION TOPICS (OVER 3 DAYS):

Effective Project Selections using Quality Function Deployment (QFD).
Sigma Value and Process Capability - Effectiveness of Benchmarking.
Conducting Effective Six Sigma Coaching and Tollgate Sessions.
Terms and Nomenclature in Six Sigma Projects.

~ Download This Brochures (PDF) ~

MBizM Comprehensive Introduction to Six Sigma (CISS)

2010-01-23T20:49:00.000-08:00

Duration: 2 days

INTRODUCTION:

This course is aimed at executive level management and it is designed to raise in depth awareness of what is Six Sigma, and how the leading Six Sigma companies are achieving high performance results.
The success factors for achieving these results are presented and discussed along with the roles and responsibilities of the company management.
This programme was developed to encourage the candidates to be responsible for the development of Six Sigma Implementation throughout their organizations.
This course is designed for Managers, Senior Leaders and Executives who are responsible for designing and implementing corporate wide Six Sigma improvement initiatives.

COURSE CONTENT / CURRICULUM

Modular Topics - Day 1
Introduction to Six Sigma

Importance of Six Sigma
Six Sigma Process - DMAIC / DMADV
History of Six Sigma and Adopters

What is Six Sigma

DMAIC Methodology in Full
Understanding Voice of Customers (VOCs)
Developing Project Charters

Main Players in Six Sigma Team

Roles & Responsibilities of Six Sigma Teams
Selecting Black, Green and Yellow Belts
Roadblocks for Six Sigma Implementation
Roles & Responsibilities of Project Teams

Roles, Tools and Deliverables in DMAIC

Roles in DMAIC
Tools in DMAIC
Deliverables in DMAIC

WORKSHOP 1

Project Selection using Fishbone Diagrams / Kano Model / Pareto Charts

------------------------------------------------------------------------------------
Modular Topics - Day 2
Project Continuity Plan

Mitigating Risks using FMEAs
Project Documentation
Project Ownership
Project Monitoring

Critical Success Factors for Project Champions

Influence of Champions over Six Sigma Teams
Six Sigma Project Training and Coaching
Characteristics of Tollgate Reviews

Six Sigma Project Type

Financial Impacts - Hard & Soft Savings
What Can Go Wrong in Projects
Cost Benefits Analysis in Projects

WORKSHOP 2

KPI’s/ QFD / OEE in Project Selection.

~ Download This Brochures (PDF) ~

MBizM Lean Six Sigma Management Awareness PROGRAMME

2010-01-23T19:11:00.000-08:00

Duration: 1 day

INTRODUCTION:

This course is aimed at executive level management and it is designed to raise awareness of what is Six Sigma, and how the leading Six Sigma companies are achieving high performance results.
The success factors for achieving these results are presented and discussed along with the roles and responsibilities of the company management.
This programme was developed to encourage the candidates to be responsible for the development of Six Sigma Implementation throughout their organizations.
This course is designed for Managers, Senior Leaders and Executives who are responsible for designing and implementing corporate wide Six Sigma improvement initiatives.

COURSE CONTENT / CURRICULUM
Modular Topics
Introduction to Six Sigma

Importance of Six Sigma
Six Sigma Process - DMAIC / DMADV
History of Six Sigma and Adopters

What is Six Sigma

DMAIC Methodology in Full
Understanding Voice of Customers (VOCs)
Developing Project Charters

Main Players in Six Sigma Team

Roles & Responsibilities of Six Sigma Teams
Selecting Black, Green and Yellow Belts
Roadblocks for Six Sigma Implementation
Roles & Responsibilities of Project Teams

Roles, Tools and Deliverables in DMAIC

Roles in DMAIC
Tools in DMAIC
Deliverables in DMAIC

Project Continuity Plan

Mitigating Risks using FMEAs
Project Documentation
Project Ownership
Project Monitoring

Critical Success Factors for Project Champions

Influence of Champions over Six Sigma Teams
Six Sigma Project Training and Coaching
Characteristics of Tollgate Reviews

Six Sigma Project Type

Financial Impacts - Hard & Soft Savings
What Can Go Wrong in Projects
Cost Benefits Analysis in Projects

WORKSHOP INCLUDED

(IDENTIFYING PROJECTS)

Participants will be involved in Project Identification and Selection using:

Budget Trend Analysis
Pareto Charts: 80-20 Rule
Key Performance Indicators (KPIs)
Quality Function Deployment (QFD)
Overall Equipment Effectiveness (OEE)

~ Download This Brochures (PDF) ~

Contact Us

2010-01-23T19:00:00.000-08:00

Testimonials

2010-01-23T18:50:00.000-08:00

“Your Lean Six Sigma coaching sessions at Clariant Chemicals (India) have been enlightening. I admire your expertise on the subject, combined with your clear, simple and systematic approach. In spite of your vast and varied experience, I found you very modest and open-minded. Some of the lessons learnt from during your coaching sessions are:
· Appropriate phrasing of the project and its goals for clarity and success
· Practical definition of CTQs / CTBs for clear focus and direction of the projects
· Application of appropriate LSS tools during a project, based on their relevance
· Emphasis on identification of the most significant root causes
· Effective use of statistical analysis
· Efficient and effective use of Minitab software
The list above is not complete, but only included the salient points. While your competence on Lean Six Sigma methodology is unquestionable, I am particularly impressed by your experience, insight and expertise in the area of Lean Management. I thank you for the many detailed inputs provided by you on 5S Housekeeping, SMED and Value Stream Mapping. I once again sincerely thank you and look forward to working on LSS projects, with you again”. - Mr. Pinakin Munshi, Project Manager Lean Sigma, BU Leather Services, Clariant Chemicals (India) Ltd.

“I started this course without any prior understanding and familiarity of Six Sigma. With extensive and dedicated coaching from Dr. Satnam Singh in a 5-module coaching session (i.e. DMAIC), I began to progressively learn more of Six Sigma constructively and had practically applied it in my project aimed at cost reduction and optimization of procurement processes. Every Green achieved at each tollgate stage was testimony to the true achievement of applying Six Sigma to realize and champion our project goal and objectives. It was as ever as great as having an efficient and effective and tolerant coach to ensure success for our benefit.” – Norazhwan Kanaseelan, PLUS Expressways Berhad (UEM Group Malaysia).

“It's a good and useful knowledge on Minitab. Before this, I don't know that there is an easy way to analyse data. And, with help of the friendly and approachable trainers, learning became fun.” – Wan Zulilawati Bt Wan Zulkipli, DONGWHA Chemical (M) Sdn. Bhd.

“Dr. Satnam and Mr. Harbans did an outstanding job for us in introducing Six Sigma and it is greatly appreciated, above and beyond what I would have expected when going into this. Taking the Lean Six Sigma course for cost reduction and process improvement was enjoyable and energizing. I am able to apply the concepts shared in the sessions to be applied in small and large scale projects for my clients.” – Mahinderjit Singh, Managing Director, TECHLINE Engineering Sdn. Bhd.

“Being a trainer you have portrayed a profound knowledge in the subject matter. You are well structured in your presentation. You managed to interact well with the participants especially on eye contacts. Furthermore I noticed that you are able to attract the attention of the participants.” – Ir.Mukhtar Che Ali, Senior Manager Standards & Quality, Construction Industry Development Board, (CIDB Malaysia).

“Six Sigma training and coaching sessions conducted by you was the best so far. Referring to the previous Six Sigma project coached by you, we now understand that Six Sigma is a very good tool to help us in resolving problems. Your teaching, training and coaching sessions were really valuable and went beyond our expectations. In fact, you trained us to become more critical in thinking. Your good explanation techniques made it easy for us to understand each lesson taught during the theory sessions and your dedicated coaching enhanced our understanding as well as to omplete the project as scheduled. On top of that, your teaching style was not boring and it was really interesting.” — Lieutenant Commander Hasri bin Mamat, Royal Malaysian Navy RMN (Tentera Laut DiRaja Malaysia TLDM).

“A very well read and knowledgeable trainers and has the ability to use the trainees actual data as sample during discussion to ensure a better hands-on understanding of Six Sigma. Able to conduct the trainings in an interactive and enjoyable manner due to vast experience on manufacturing related areas. Able to also provide different levels of coaching to accommodate everyone’s learning rate and their understanding levels to ensure that the subject matter is received across clearly and effectively.” - Jayaprakash Jayachandran, Senior Engineer, Pharmaniaga Berhad.

Mr. Harbans Singh - Co-Managing Director

2010-01-23T18:31:00.000-08:00

Mr. Harbans Singh - Co-Managing Director

Six Sigma Master Black Belt & Consultant

Mr. Harbans Singh is a graduate of University of East London and holds a Bachelors Degree (Hons) in Information Technology majoring in Software Engineering. He is certified as a Six Sigma Black Belt trained by Juran Institute (USA & Korea) under the supervision of Samsung Electronics Asia Pacific. Mr. Harbans has gained over 12 years of working experience, both in manufacturing and service industries.

He specializes in Six Sigma Deployment, Six Sigma Project Selection, Execution & Management,Six Sigma Consultancy, Training, Coaching & Mentoring including Supplier Development. He is also skilled in Organisation Processes, Systems Designing & Re-designing, Strategic Planning, Project Management, Execution of Process Improvement Initiatives, Quality Assurance and Standard Operating Procedures.

Mr Harbans has extensive experience in performing statistical analysis by using statistical software (MINITAB) and various quality tools such as Pareto Diagram, Cause and Effect Diagram, Process Flow Diagram, Function Deployment Matrix, Failure Mode and Effect Analysis, Measurement System Analysis, Process Capability Analysis, Multivariate Analysis, Correlation and Regression Analysis, Hypothesis Testing, Analysis of Variance, Design of Experiment, Mistake proofing, Statistical Process Control and 5S Standards. Harbans is also experienced in developing and executing procedures, work instructions, process control plans, break-through technical solutions for assembly, adjustment & inspection processes, test run and launch of new products. Harbans is also involved in Innovating Supplier processes using QDC (Quality, Delivery & Cost) improvement and Improving Supplier Processes by utilising OEE and Lean concepts.

ACHIEVEMENTS :

Developed 300 Six Sigma Green Belts and 40 Six Sigma Black Belts within Samsung Electronics Asia Pacific Region.
Mentored Six Sigma Yellow Belt, Green Belt and Black Belt projects that contributed to total cost savings about USD 15 millions during the past 6 years.
Extensive experience in developing and conducting Six Sigma Champions Training, Black Belt, Green Belt and Yellow Belt training programs for Private Companies, major Government Linked Companies (GLCs) in Malaysia and many other Government Agencies.

Dr. Satnam Singh - Managing Director

2010-01-23T18:18:00.000-08:00

Dr. Satnam Singh - Managing Director

Six Sigma Master Black Belt & Consultant

Dr. Satnam Singh graduated from Liverpool John Moores University (UK) with a Bachelor Degree in Mechanical Engineering. He then furthered his studies at Coventry University in UK and was awarded with a Masters Degree of Science in Engineering and Manufacturing Management. Dr. Satnam then continued to study for his doctorate and was awarded with a PhD in Engineering and Manufacturing Management. Dr.Satnam has been actively involved in the field of Continual Improvement activities since the beginning of his tertiary education. While accomplishing his Master Degree in the United Kingdom, he had been extensively trained for Lean Systems and Six Sigma whilst working as a Project Manager for a Multi National Corporation (MNC) in the UK for over 12 years.

During his stay with the MNC in the UK, Dr. Satnam was tasked with the responsibility of promoting and implementing Lean and Six-Sigma within the Organization. Due to his extensive exposure in Lean and Six-Sigma Management System, he was invited by the company’s European Subsidiaries to conduct in-house training in the area of Six-Sigma implementation. In addition he has been conducting many rounds of lean workshop focusing in 5S, changeover reduction (SMED), Value Stream Mapping (VSM), Cellular Layout and various other lean tools. Upon returning to Malaysia, Dr. Satnam had a brief stint in a local consulting company where he became a renowned consultant and trainer. With his excellent interpersonal and communication skills, he has conducted various high impact trainings and workshops in the area of workplace improvement, variation and waste reduction, and practical problem solving techniques including statistical tools. Due to his extensive exposure in different management systems and strong project management skills, he is currently providing Lean Six Sigma related consultancy, trainings and supports to local and multi-national companies that seek quality improvement and breakthrough.

Dr. Satnam is experienced in writing and presenting Six Sigma Publications and Six Sigma Presentation Materials at Corporate Events. He also has extensive experience in developing and conducting Six Sigma Champions Training, Black Belt, Green Belt and Yellow Belt training programs for Private Companies, major Government Linked Companies (GLCs) in Malaysia and many other Government Agencies. Throughout his experience, Dr. Satnam’s Industry coverage for Six Sigma Deployment includes Automotive, Transportation, Defence, Manufacturing, Healthcare, Logistics, Expressways, Education, General Services, Telecommunication and the Construction Industry. As an expert, Dr. Satnam was featured in various publications which includes journal / conference papers in International Conference on Stimulating Manufacturing Excellence in SMEs (SMESME, Coventry UK), Virtual International Conference on Intelligent Production Machines and Systems (I*PROMS, Cardiff UK), International Conference on CAD/CAM, Robotics and Factories of The Future (CARS & FOF, Vellore India), International Journal of Production Research (IJPR) and Construction Industry Development Board of Malaysia (CIDB).

About Us

2010-01-23T07:55:00.000-08:00

Company Profile

Meridian Biz Management offers a range of Six Sigma, Lean, Quality and Soft Skills Training and Consultancy Programmes.

Management Team

Dr. Satnam Singh - Managing Director

Six Sigma Master Black Belt & Consultant

Mr. Harbans Singh - Co-Managing Director
Six Sigma Master Black Belt & Consultant

MBZIM Six Sigma Approach

~Testimonials~

Training

2010-01-16T04:34:00.000-08:00

Lean, Six Sigma, Quality and Soft Skills Training Programmes

Introduction:

Meridian Biz Management together with our partners are proud to offer a range of Six Sigma, Lean, Quality and Soft Skills training and consultancy programmes.

Our trainers have decades of experience in delivering these courses in various industries in Malaysia and Overseas.

Courses are delivered by certified consultants who have spent years in industry, solving reallife problems in organizations.

Our courses are designed to be dynamic that are combined with theory, lectures, case studies, exercises, games and workshops.

Course Offer:
SIX SIGMA - CORE TRAINING:

Management Awareness Level Training
Champions (White Belt) Level Training
Yellow Belt Level Training
Green Belt Level Training
Black Belt Level Training

SIX SIGMA - SPECIAL COURSES:

Supplier Development Programme (SDP)
Operational Cost Reduction Programme (OCRP)
Project Management with Six Sigma (PMSS)
Statistical Analysis Tools in Six Sigma (SATSS)

SIX SIGMA - CONSULTANCY SERVICES:

Project Identification & Selection Sessions
Project Coaching and Tollgate Sessions

STATISTICAL SOFTWARE TRAINING:

Introduction to Minitab
Basic Statistics
Statistical Quality Analysis (SQA)
Factorial Designs
Design for Experiments (DOE)

LEAN MANUFACTURING

Value Stream Mapping (VSM)
Operations Management
Total Productive Maintenance (TPM)
Quick Changeover / SMED & Poka-Yoke
5S and 8 Wastes in Kaizen
Problem Solving Tools
Toyota Production System (TPS)
Cellular Manufacturing
Overall Equipment Effectiveness (OEE)

LOGISTICS PROGRAMMES

Supply Chain Management (SCM)
Warehouse Management and Kanban
Vendor Management Inventory (VMI) / SAP

QUALITY PROGRAMMES

Statistical Process Control (SPC)
Failure Mode and Effects Analysis (FMEA)
Measurement Systems Analysis (MSA)
7 QC Tools
Total Quality Management (TQM)
Root Cause Analysis Programme (RCA)
Design of Experiments (DOE)

SOFT SKILLS TRAINING

Effective Project Management
Effective Communications Skills
Effective Time Management Skills
Effective Leadership Skills
Presentation Skills Development
Human Resource Development
Change Management
Decision Making Skills
Management by MBO / KPI
English Speaking / Writing Skills
English Proficiency in Business
Accounting for Non Accounting Staff
Understanding Finance / Annual Reports
Conversational English for Working Adults
Stress Management in a Challeging Environment
Customer Service Training